Shipping policy
Vintage Runners Shipping Policy
Thank you for shopping with Vintage Runners. We appreciate your support and strive to deliver your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 2–5 business days unless otherwise stated during special releases, pre-orders, or limited drops. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Standard shipping within the United States typically takes 3–7 business days depending on your location.
Please note that shipping times may vary due to holidays, high order volume during drops, or carrier delays.
Pre-Orders & Limited Releases
Items marked as pre-order or part of a limited drop may require additional processing time. Estimated shipping timelines will be provided on the product page when applicable.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once an order has been shipped, we are not responsible for lost or stolen packages. If your package is marked delivered but cannot be located, please contact the shipping carrier directly.
Order Issues
If you experience any issues with your order, please contact our support team at vrsupport@vintnersshop.com within 7 days of delivery.
We appreciate your support and thank you for running with Vintners.